dual mode

what seemed like a wonderful idea - new and advanced.. has turned out to be a thorn in my side - and left me with trying to find a new camera.

the good side - is the picture quality is state of the art.

that is all.

after the first day - the face tracking stopped working.. and now the entire camera wont tilt upwards. for now, its sitting on books.

a total waste of money. - i had the first Logitech series cam they had out.. and it worked like a champ - and still does.. however now its too obsolete to work with XP.

I can't review the product itself because I could never get it to install, but I will review the installation.

If your computer has a SiS or VIA Chipset I would recommend you not buy this thing. The instructions say nothing about having a problem with these chipsets and as for the instructions, they are typical instructions for products these days, none existence. The same for the live support, a real joke...

Buried in Logitech's Knowledge Base I found that if you have one of these chipsets you have to reconfigure your computer to what I would equate to standing on your head and trying to drink water. If you don't know what I am talking about when I say SiS and VIA chipset, I can just tell you that these are two very common chipsets used with USB.

I also tried to install this thing on three different computers and it didn't work on any of them. The first two computers had either the SiS and VIA chipset, but the third did not and it still didn't work on the third one. Five hours of wasted time later is when I decided that it wasn't worth my time to fool with this lousy installation and I returned the product.

Logitech's lost not mine...

Logitech pro 4000 camera does not work with AIM (AOL Instant Messenger) in the most unbelievable deception that a buyer caught unawares may have to face; never had so many problems with a piece of hardware (crashed a 4-yearold laptop through audio incompatibility)