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GADGET HAT
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Motorola V300 Phone The following report compares gadgets using the SERCount Rating (base on the result count from the search engine). |
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POPULAR HAT - 2006-02-13 11:19:00 | © Copyright 2004 - www.hat.net () | sitemap | top |
PROs:
+ Gorgeous screen
+ Decent camera (for a phone)
+ Somewhat good user interface
+ Small (clam shell)
+ Battery life pretty good
+ External display (w/ indiglow)
+ Nice audio sound
CONs:
- Side buttons can be easily accidentally hit (changes ring settings)
- Screen cover gets face oil on it
- Carrying case doesn't fasten to large belts as good as StarTac carrying case
- Phone randomly shut off after about 1-2 months of use. T-Mobile replaced it with newer version that fixes problem. Let's hope!
- When storing numbers in SIM, SIM doesn't allow "associations" with number (cell, work, home, etc.)
- Can allegedly interface with MS Outlook, but cable-software is another $45. It should be included!
- Included games are demos only!
- Time not auto-synchable with T-Mobile GPS accurate time (in other words, you have to manually set the time! grrrrrr!)
- WAP sites are text based mostly. Didn't live up to hype.
(the last two points above are likely not Motorola's fault, but they impacted overall rating.)
Phone Service (T-Mobile):
I have mixed feelings about T-Mobile service/customer support. I've dealt with some amazingly helpful people at T-Mobile, but that's not to say there weren't some problems. For starters, they sat on porting my phone number from SprintPCS for about two weeks longer than they should have. It was there in there database for processing but it (paraphrasing) "slipped through the cracks" until I called to get status. Before I ported, though, one operator told me that I couldn't port my number (due to going through Amazon) while two others said I could. In the end, it worked out fine. I also had some issues with some T-Mobile store workers. I went down to check out the V300 in person before I ordered. One worker tried to convince me that Amazon wasn't sending back the rebates as a fear tactic for me to use the store instead of Amazon. I got my rebate fine (as I do with all Amazon rebates). And when I returned my first broken phone, they tried to get me to pay for the $15 shipping fee even though the phone problem was a known defect and still under warranty. After I expressed frustration, they waived the $15. It seems that T-Mobile support is helpful most of the time, but they have some rogue employees not always with the right info or right attitude.
Finally, if any of you think you are "buying America" with Motorola, guess again. Motorola is definitely part of the overseas outsourcing epidemic.