external modems

The Best Data modem is one of the worst supported modems I have encountered in the 20+ years I have been using them. Outdated drivers are sure to give you a BSOD on Windows XP or Windows Server 2003. Tech Support is a joke, and I have yet to find anyone else with any idea how to make this modem work well. Buy at your own risk.

If you like the color blue and the sound of your machine restarting over and over again, buy this modem. As previously reviewed- it DOES NOT work with Windows XP Pro. The latest drivers don't help. The enclosed disc is so poorly laid out it is reminiscent of a pig-sty. I expected this sort of pain with the old windows 95 days, but not with something that claims to be XP compliant. DON'T BUY THIS MODEM IF YOU RUN XP PRO!!

I own this modem (soon to be "owned"). It works OK under
Windows/98, but when I moved to Windows/XP pro, the drivers,
depending on how they were loaded, would either result in
a BSOD or an unrecoverable install error.

The email technical support was worthless. They did try
to get me to pay a fee, with the guarantee that they would
work with me until the problem was solved. I'm not willing
to throw good money after bad.

I "solved" the problem by loading the generic 56K V.90 drivers
that came with Windows/XP. This works OK, but I don't get the
V.92 features I paid for.

Before resorting to generic drivers, I tried changing the BIOS
settings: AUTO, COM1, COM2, COM4. None helped. Next, I tried
reloading the OS, and installing the modem first, before loading
other drivers. Nope. I even tried a second computer (which
uses an Athlon chip instead of a P4). Same problem; BSOD. And
these were the latest drivers, from their website.

I'm convinced, rightly or wrongly, that their driver has a bug.
Maybe I should go back to Windows/98.