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RIM BlackBerry 7230 Phone The following report compares gadgets using the SERCount Rating (base on the result count from the search engine). |
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POPULAR HAT - 2006-02-13 11:45:00 | © Copyright 2004 - www.hat.net () | sitemap | top |
This product is still in its beginning stages, though, and the service that should be behind it just isn't there. I had some trouble getting my Outlook messages forwarded to the handheld, and although customer service is always helpful (and usually fairly prompt), there was something screwy going on with the network, and it wasn't possible for me to log in even with the correct password.
I could, for some reason, get into the T-Mobile website - where the instructions said I could integrate the rest of my e-mail with the Blackberry - but it was impossible to get to the Blackberry Web Client from there, even with the help of the customer service representative.
Although this may sound like an individual freak problem, it clearly points to a company that doesn't quite have its act together yet. The website is poorly thought out, and integrating the e-mail often requires a lot of legwork on your end, especially if you use Outlook and are primarily buying this for company messages. I had to get the company computer guy to make changes on the server to forward messages directly to my account, which was much more complicated than I'd hoped.
People that have primarily accounts on Hotmail, Yahoo, and AOL should also watch out, since the Blackberry can't get mail from those accounts easily either.
The 7230 is an excellent product: I hope they work out the bugs as it gets more popular. If this isn't an immediate necessity for you, I might wait a while to buy one until they do.